# Officer, HR Operations

> Bupa · Hong Kong, Hong Kong · Full-time · Posted 2026-11-12

**Workplace:** on_site

**Department:** People

## Description

**Job Purpose**

People Operations enables a consistent, seamless and dependable employee experience by delivering accurate, compliant, and timely employee services. This role contributes by providing operational support, ensures precise people data management, and assists across the employee life cycle—from onboarding to offboarding.

**Responsibilities**

Provide timely and high-quality execution of all employee lifecycle transactions independently, including:

-   Deliver comprehensive operational support to internal teams, particularly in the capture, maintenance, and validation of employee data within the core HR system.
-   Facilitate work process alignment and provide administrative assistance as prompted by changes in related processes or systems.
-   Collaborate closely with internal stakeholders to administer end-to-end employee lifecycle activities, including but not limited to pre-onboarding arrangements, contract preparation, staff movements, and offboarding procedures.
-   Conduct due diligence screening, reference checks and pursue additional information when necessary.
-   Execute timely data collection and entry, ensuring all tasks are performed to the highest standard and completed in accordance with service level agreements (SLAs).
-   Manage and maintain employee personal files.
-   Handle employees enquiries as required
-   Provide support for various ad-hoc duties (e.g. employee activities) as required.
-   Utilise experience and sound judgement to independently resolve problems and address queries, escalating complex issues when appropriate.
-   Demonstrate initiative in managing processes and casework that deviate from standard procedures.

## Requirements

-   2-3 years of relevant experiences
-   Diploma or above preferable in Human Resources related discipline
-   Organized, attentive to details and result-driven
-   Able to work independently and manage multiple tasks against tight timeline
-   Strong computer literacy in MS Office
-   Fair command of written and spoken English and Chinese
-   Understanding of one/more than HR discipline would be a plus

## Benefits

Bupa offers 5 days’ work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa.

Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request.

## Apply

[Apply at Bupa](https://apply.workable.com/bupa/j/7DF22B5553/apply)

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